Last updated  2/1/2020

Thank you for visiting and shopping at cassyfads.com. Following are the terms and conditions that constitute our Shipping Policy.

General Shipping Policy

Shipment processing time

All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery this could be within 7 -25 business days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

 Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur

No

Carrier

Estimated Delivery Time

Cost

1.

ePackets

12 -28 Days

Free shipping

2.

Our standard shipping

15 – 36 Days

Free shipping

3.

Ems

7-15 Days

$12.99

Shipment to P.O. boxes or APO/FPO addresses

cassyfads.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48hours.

Customs, Duties and Taxes

cassyfads.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

cassyfads.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.